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Return Policy

Returns

Sign up your return by sending an e-mail to orders@leflux.nl with subject 'Return Order # ... '

Optional: your reason why you would return the item, this is for our analyses why items will be returend by customers.


Requirements

  • You can return any item for a refund, within 14 days of receiving your original order.
  • We'll refund the price you paid for your item.
  • The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!
  • All goods will be inspected on return. We try hard to accept all returns, returns should be in the original packaging and all tags included. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • We're not responsible for any items that are returned to us by mistake.
  • You'll be responsible for the cost of returning any items.
  • Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.


Return Address

Company: Le Flux

Street: Telefoonstraat 38

Postal code: 5038DM

City: Tilburg

Country: The Netherlands


CAUTION

We are not responsible for lost packages.

Therefore, make sure you return the item with a postal service which will provide you a track & Trace or insurance.