Return Policy

Returns

  • You can return any item for a refund, within 14 days of receiving your original order.
  • Send us an e-mail with subject ‘Returns Le Flux’  including you order number and we will send you the return document.
  • We'll refund the price you paid for your item.
  • The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!
  • All goods will be inspected on return. We try hard to accept all returns, returns should be in the original packaging and all tags included. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • We're not responsible for any items that are returned to us by mistake.
  • Depending on the options available in your country, you'll be responsible for the cost of returning any items.
  • Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.