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Privacy Policy

Responsible organisation and law of the data subject


The responsible body for registering, processing and using your personal data within the meaning of the Privacy Protection Act is Instinct One. Instinct One can be reached as the responsible body via the contact details below:

- By post at: Le Flux, Telefoonstraat 38 5038DM in Tilburg in the Netherlands


- Email: info@leflux.nl


You can receive information about your data stored with us free of charge at any time and exercise your right to correction, blocking or deletion of your data. Please contact the above contact details for this. If you wish to object to Instinct One's registration, processing or use of your data under these data protection provisions in their entirety or for certain measures, you can also send your objection by email or post to the contact details above.



1.0 Registration, processing and use of personal data

Personal data is data about business or personal circumstances of a specific or determinable natural person. This includes, for example, your name, your telephone number, your address as well as all file data that you provide us with when registering and when creating your customer account.


1.1 Customer account

We create a customer account for every customer who registers with us via the "create an account?" Function, i.e. a password-protected direct access to his file data stored with us.


1.1.1 Create a customer account

The information below is mandatory when registering for a customer account. You only need to create a customer account when you place an order. Previously this is not necessary. For your order we need your correct name, address and payment details. We need your e-mail address so that we can confirm receipt and dispatch of your order and in general to communicate with you. We also use your e-mail address for your identification (as a login name) when you log into your customer account.


- Your email address

- Your first name

- Your last name

- Your gender

- Your phone number

- Consent on data protection and terms and conditions



2.3 Use of your data for advertising purposes


2.3.1 Newsletter



To send the newsletter, we use the e-mail address provided by you and for this we need your confirmation that you as the owner of the e-mail address agree to receive it. If you no longer wish to receive a newsletter from us, you can object to this at any time without incurring other costs than the transmission costs according to the basic rates. A communication in textual form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this. You will of course also find an unsubscribe link in every newsletter.


2.3.2 Advertising banners

We also use the data collected during your visit to show you so-called advertising banners. This concerns advertisements that we place on pages of third parties. This usually happens with the use of so-called cookies or pixels. It is our aim to make the advertising offer more useful and interesting for you, which is why you will see in the context of the advertising banners in particular products that you have already viewed on our site or products that resemble the products you have viewed (so-called retargeting) . We only work with pseudonymous data in the context of the advertising banners; information in plain textual form about your person (e.g. your name or your e-mail address) is not stored in the cookies.


3.0 How are your data protected


Your personal data is transferred securely to us, i.e. encrypted. This applies to your order and also to the login of customers. We use the encryption system SSL (Secure Socket Layer) for this. In addition, we protect our websites and other systems through technical and organizational measures against loss, destruction, unauthorized access, alteration or distribution of your data by unauthorized persons.


4.0 Cookies


4.1 Introduction

As indicated in the cookie banner, Le Flux uses various types of cookies on its website.

In this cookie policy we explain what these cookies are, what these cookies are used for and how you can adjust the settings of your browser to accept or reject cookies. Accepting cookies is not a condition for visiting our website. However, we point out that the use of the shopping cart function and ordering products are only possible with the activation of cookies.


4.2 Consent

For some of the cookies used by Le Flux, you must give prior consent under Dutch law. This cookie policy indicates which cookies are involved.

By clicking "I agree" in the cookie banner or by continuing to use this website, you agree to the placement of all cookies described below when you visit this website. You continue to use this website (and therefore agree to the placement of all cookies) by clicking on any part of the Le Flux web pages. If you do not agree to the placement of all cookies as described in this cookie policy, you should not use and leave the Le Flux website.


4.3 What are cookies?

A cookie is a small text file that is placed on your computer when you visit a website. Information is stored in this text file. This information can be read by the website on a later visit. Some of these cookies are necessary because otherwise the site cannot function properly. Other cookies are used to increase the ease of use of the site for the visitor. For example, to safely remember your username and language preference. This means you no longer have to enter this information every time you visit.


5. Change or Delete your information

The responsible body for registering, processing and using your personal data within the meaning of the Privacy Protection Act is Le Flux. To change or have your data removed, please contact the contact details below

- By post at: Le Flux, Telefoonstraat 38, 5038DM in Tilburg in the Netherlands

- E-mail: info@leflux.nl subject: change personal data


You can receive information about your data stored with us free of charge at any time and exercise your right to correction, blocking or deletion of your data. Please contact the above contact details for this. If you wish to object to the registration, processing or use of your data by Le Flux in accordance with these data protection provisions in their entirety or for certain measures, you can also send your objection by e-mail or post to the above contact details.


6. To whom will your data be passed on


Your data will only be shared with courier companies to deliver your order to the correct address.


Courier services

For the delivery of orders we work together with external courier companies (eg DHL / PostNL). These courier companies receive the following data from us for the execution of the respective order:

your name

Your delivery address

possibly. your e-mail address (if the courier company wants to inform you by e-mail about the estimated delivery date)